Privacy Policy – Secure Crafters

Last Updated: September 15, 2025

Welcome to Secure Crafters. We value the privacy of every client, partner, and website visitor. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services, including but not limited to domain registration, hosting, VPS, website creation, creative design, content management, advertising management, and mobile app development.

By accessing or using Secure Crafters services, you agree to the practices described in this Privacy Policy.

1. Definitions & Scope

• Personal Data: Information that can identify an individual, such as name, email address, phone number, company address, or payment methods.

• Services: All products and services offered by Secure Crafters via the website or direct communication.

• Cookies: Small files stored on your device to enhance website experience.

• Third-Party Services: Official partners supporting our operations, including hosting providers, payment gateways, and digital advertising platforms.

This policy applies to all users of Secure Crafters services, both in Indonesia and internationally.

2. Data We Collect

We may collect the following data:

1. Contact Data – name, email, phone number, business address.

2. Transaction Data – payment details, invoices, and service purchase history.

3. Technical Data – IP address, browser type, operating system, access location.

4. Content Data – materials you upload or provide when using our services.

5. Online Behavior Data – activity on our website, including cookies, Google Analytics, and digital advertising tracking tools.

3. How We Use Your Data

Collected data is used to:

• Provide and manage the digital services you purchase.

• Communicate for technical support, billing, and service updates.

• Send promotional information, offers, or newsletters (only with your consent).

• Conduct internal analysis to improve service quality.

• Ensure security, including fraud prevention or misuse detection.

4. Data Storage & Security

• Your data is stored on secure servers with industry-standard encryption.

• We implement firewalls, SSL, and malware protection across our infrastructure.

• Access is restricted to authorized personnel under a Non-Disclosure Agreement (NDA).

• Data is retained while your account is active or as required to fulfill legal obligations.

5. Sharing Data with Third Parties

We do not sell your personal data. However, data may be shared with trusted third parties under the following conditions:

• Payment Gateways – for processing transactions.

• Advertising Platforms (Google, Meta, LinkedIn) – for digital campaign purposes.

• Technology & Hosting Providers – to support service infrastructure.

• Legal Compliance – if required by Indonesian laws and regulations.

All third parties are obligated to maintain the confidentiality and security of your data.

6. Cookies & Tracking Tools

We use cookies and tracking tools (e.g., Google Analytics, Facebook Pixel) to:

• Analyze user behavior on our website.

• Optimize digital advertising to better target audiences.

• Provide personalized experiences based on your preferences.

You can disable cookies through your browser settings; however, some website features may not function optimally.

7. User Rights

As a user of Secure Crafters services, you have the right to:

• Access your personal data stored by us.

• Update or correct inaccurate information.

• Request data deletion (note: certain services may no longer be available).

• Opt out of promotional communications.

• Submit questions or complaints regarding data protection.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws or business needs. All changes will be posted on this page with the latest update date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us via:

WhatsApp: +62 878 5161 2001
Email: info@securecrafters.co.id
Address: Ruko Mardi Gras KC.02 No.08, Citra Raya Sektor 3.1, Mekar Bakti, Panongan, Tangerang, Banten 15710