Terms of Service – Secure Crafters

Last Updated: September 15, 2025

Welcome to Secure Crafters. By accessing and using our services, you agree to be bound by these Terms of Service. Please read carefully, as this document governs the rights, obligations, and limitations of liability between you as the user and us as the digital service provider.

1. Introduction & Agreement

By using Secure Crafters services—including digital products (domain, hosting, VPS) and services (Website Creation, Creative Design, Content Management, Advertising Management, Mobile App Development & Maintenance)—you acknowledge that you have read, understood, and agreed to these Terms of Service.
If you do not agree with any part of these terms, please refrain from using our services.

2. Scope of Services

Secure Crafters provides digital services, including:

• Digital Products: Domain, Hosting, VPS.

• Creative Services: Website Creation, Graphic Design, Content Management, Advertising Management, Mobile Apps.

We reserve the right to add, modify, or discontinue certain services with prior notice.

3. Accounts & User Responsibilities

• Users must provide accurate, current, and complete information when registering or using our services.

• You are responsible for maintaining the confidentiality of your account, password, and access credentials.

• All activity under your account is your sole responsibility.

4. Payment & Billing

• All service fees must be paid according to applicable terms.

• Prices may change at any time with prior notice.

• Payments are generally non-refundable, unless explicitly stated in our refund policy.

5. Rights & Obligations of Secure Crafters

We are committed to:

• Delivering services according to professional standards.

• Providing technical support as per the service package.

• Protecting user data in accordance with our Privacy Policy.

We reserve the right to:

• Suspend or terminate services if users violate these terms.

• Perform system maintenance, updates, or improvements without detailed prior notice.

6. Limitation of Liability

• Secure Crafters is not liable for direct or indirect losses arising from the use of our services, including data loss, downtime, or financial loss.

• We do not guarantee specific results from digital marketing services, as outcomes depend on factors beyond our control (e.g., search engine algorithms, advertising platform policies, or market conditions).

7. Prohibited Uses

Users are prohibited from using Secure Crafters services for:

• Illegal activities, fraud, or data misuse.

• Distribution of malware, spam, or harmful content.

• Sharing content that violates laws, including pornography, hate speech, or copyright infringement.

We reserve the right to terminate services without refund if users are found in violation.

8. Cancellation & Refund Policy

• Users may cancel services with written notice.

• Refunds are applicable only for certain services as per our policy.

• Digital products such as domains, hosting, and VPS are generally non-refundable once active.

9. Intellectual Property Rights

• All materials, designs, content, and technology created by Secure Crafters are protected by copyright.

• Ownership of deliverables (e.g., websites, designs, apps) will transfer to clients upon full payment, unless otherwise agreed.

• Users may not redistribute, resell, or use Secure Crafters assets without written permission.

10. Changes to Services & Terms

• Secure Crafters may modify these Terms of Service at any time.

• The latest version will always be available on our official website.

• Continued use of our services constitutes acceptance of any changes.

11. Governing Law & Dispute Resolution

• These Terms of Service are governed by the laws of the Republic of Indonesia.

• Disputes will first be resolved through amicable discussion. If unresolved, disputes will be settled in the competent Indonesian courts.

12. Contact Information

If you have questions regarding these Terms of Service, please contact us:

WhatsApp: +62 878 5161 2001
Email: info@securecrafters.co.id
Address: Ruko Mardi Gras KC.02 No.08, Citra Raya Sektor 3.1, Mekar Bakti, Panongan, Tangerang, Banten 15710